Are you not satisfied with your order? We think that is a shame and we would like to hear what we can do to satisfy you.

You can return your order for up to 30 days and we will ensure that the entire purchase amount (including paid shipping costs) is credited to your account within 3 working days after receipt of the return shipment.

It is not possible to exchange via the returns form or via our webshop. You can return an item and reorder it in the desired size or color.

When the entire order is returned, we will immediately refund the entire amount to you. (PLEASE NOTE: costs for returning to us are always at your own expense).

If you order multiple items and not all of them are returned in full, we are not obliged to refund the shipping costs.

Please note, the items you want to return must meet the following conditions;

1. The item must be complete, undamaged and not worn;
2. The item must be packaged in the original packaging.

Easy returns in 3 simple steps

Step 1: Complete the returns form.

Download HERE the return form and fill it in completely.

Step 2: Send your order.

Send the items together with the completed returns form to the address on the returns form. A return shipment must have a track & trace code. The sender is always responsible for shipping and costs.

Step 3: Receive the purchase amount on your bank account.

Once we have received the package, we will ensure that the purchase amount is back in your bank account within 3 working days.